Holds on Title

Every requested title has a hold queue, or Holds on Title page, All patrons waiting to receive a copy of the title are listed. Destiny uses the patron's priority and the date the request was made to determine the patron's position in the queue.

Holds on Title page.

To open the queue for the title, use the View Holds button on the Copy Status page or the View Holds icon View icon from the Holds/ILL, View Requests, and Patron Status pages.

Queue Organization

Reserves are always at the top, in order of the request date. They are not numbered; they are ready when the ready-reserve date arrives.

Below the reserves are the holds, sorted in ascending order according to priority and the date the hold was placed. Holds with the same priority are sorted according to the date the hold was placed.

Request a hold

Use the Request New Hold for Title link to create a new hold.

Note: The request will default to you or the last patron you had open on the Holds/ILL page.

Change the hold priority

  1. Use the Priority drop-down to select the new priority.
  2. Click Save.

Changes are immediate. You will see the hold move to the appropriate place in the queue.

While you can change the priority, you cannot change the status of a hold. The status changes from Pending to Ready when a copy becomes available.

Change an expiration date

Important: Closed calendar dates are not recognized by hold expiration dates.
  1. Click the existing expiration date.
  2. Select the new date from the calendar.

Reactivate an expired hold

  1. Click the Make Active link.
  2. Select the new date.

Make Active link in the hold queue.

When you make an expired hold pending again, it is placed in a new position in the hold queue. The new position is based on the hold's priority and the date the hold was placed originally, not the date the hold becomes pending again.

Delete

To delete a hold or reservation, or a Pending or Ready ILL request for your materials, click the delete icon, Delete icon..

Note: You cannot edit a reserve's expiration date; you must delete it and create a new one. You can only edit ILL Request to be filled by your site.